Terms of Service

Effective Date: 2026-04-16

1. Introduction

Welcome to TechMate Seniors. These Terms of Service govern your use of our services. Please read them carefully.

2. Pricing

All prices for our services are outlined on our website. We reserve the right to change our pricing at any time but will inform users of any changes at least 30 days in advance.

3. Cancellation Policy

Users can cancel their service at any time. Any cancellation should be communicated to us at least 24 hours before the scheduled service to avoid charges.

4. Home Access

Users must grant our team access to their homes at the agreed-upon times. If our team cannot access the home, we reserve the right to charge a cancellation fee.

5. Police Checks

All members of our team undergo police checks to ensure the safety and security of our users.

6. Data Collection and Privacy

We collect and store personal data in accordance with Australian privacy laws. Users have the right to request access to their data at any time.

7. CCTV Recording

For safety reasons, CCTV recording may take place in common areas of our service locations. Users will be informed of any such recording.

8. Liability

TechMate Seniors is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

9. Contact Information

For any inquiries regarding these Terms of Service, please contact us at support@techmateseniors.com.

10. Changes to Terms

We may update these Terms of Service from time to time. Users will be notified of any significant changes via email.